Our warehouse processes and ships all orders Monday through Saturday (excluding major holidays). Processing time is 1-2 business days before the order is shipped.
Our team is always working 24/7 and will be happy to provide you with any updates on your order and its tracking or via email.
ESTIMATED SHIPPING TIME
Europe: 4 to 7 business days
United States: 5-10 business days
International: 5 to 10 business days
NOTE : Shipping time usually depends on each country's customs. Some countries clear packages faster than others, so please take this into account.
In some cases, shipping times may also be delayed due to factors beyond our control, such as:
Time of year (e.g. holiday periods)
Bulky and/or bulky items
Error on the part of the shipping provider
If any of the above scenarios occur with your package, we promise to keep you informed to the best of our ability.
DISCLAIMER OF INCORRECT ADDRESS
It is the buyer's responsibility to ensure that all shipping information is correct. We have a strict shipping schedule and are not always able to change the shipping address. Please check the address you enter before confirming your order. We will NOT be held responsible for packages sent to the wrong address.
If your order is being processed or has already been shipped, we are unable to change the destination address. In this case, we will send you a replacement product, less shipping costs.